Shipping policy
Shipping Policy – Shakly
Last Updated: October 16, 2026
1. Order Processing
At Shakly, we aim to process orders as quickly as possible. Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next business day.
2. Shipping and Delivery Time
We aim to deliver orders within 1–3 business days after they have been processed and dispatched. Delivery times may vary depending on your location, courier service, and other unforeseen circumstances.
3. Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation email with tracking information, if available.
4. Shipping Address
Please ensure that your shipping address, phone number, and other order details are accurate when placing an order. Shakly is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
5. Shipping Delays
Although we do our best to deliver orders on time, delays may occur due to weather conditions, courier issues, public holidays, or other circumstances beyond our control.
6. Lost or Damaged Packages
If your order arrives damaged or you believe your package has been lost, please contact our customer support team so we can assist you.
7. Contact Us
If you have any questions about shipping or your order, please contact us through the contact information provided on our website.
Thank you for shopping with Shakly! We appreciate your trust and support.